You must first register your patient portal account before logging in. If you attempt to log in without first registering for an account, you may receive the following error messages:
If you're receiving an error stating "We could not verify you
identity. Contact your provider for help retrieving your username," you
either did not yet register for your account or you are entering
information not recognized by our system.
- Failed to login
- Username not found
- We could not verify you identity. Contact your provider for help retrieving your username.
Please review our topic on how to register for a patient portal account, to ensure you've completed the necessary steps.
If you've successfully registered your account, please ensure that you are entering the correct username and password. For additional assistance, see the resources below: