How do I select or change my security question?

Creating a Security Question
During your account registration process, you will be prompted to select a security question. You will be prompted to answer this security question if you ever need to reset your password. Please see below for the expected display when settings up security questions:

Desktop computer


Mobile phone


If you are unable to view these questions in full when registering your account, this can be related to the device or computer being used to sign up for your account. Please ensure that your browser window is fully expanded when registering your account. If you are experiencing difficulty on a mobile device, please try registering on a desktop or laptop computer.

Changing a Security Question
Once you have selected your security question and completed the registration process, there is not a way to change it within your account. If you do need to change this security question, please have your doctor reset your account. Once reset, you'll receive a new registration email to create your account. Please note you'll need to choose a unique username, which will need to be different than the one you used before to login. When setting up your account again, you will be able to select a different security question.

Patient Portal Features

  1. Information within my account is incorrect. How can I correct it?
  2. What if I don't see my lab results?
  3. How does a patient and/or patient-authorized representative view, download and transmit patient health data from Patient Fusion?
  4. What is Online Check-In?
  5. What doctors are on Patient Fusion and how do I find a doctor?
  6. What is Practice Fusion?
  7. How do I view my lab results?
  8. What is available in my Patient Fusion account?
  9. How do I select or change my security question?
  10. What email notifications will I receive regarding updates in my account?
  11. Do I need a patient portal account in order to receive appointment reminders?
  12. How do I use the patient portal?
  13. Is there an iPhone app for Patient Fusion?
  14. Why am I unable to view information in my Health Center account?
  15. How can I get a list of my current medications?
  16. How to view my activity? What is the activity log?
  17. How can I send information to my other doctors from my Health Center account?
  18. Does Patient Fusion cost anything?
  19. Where can I change the Pharmacy assigned to my account?
  20. How do I learn more about the information listed in my account?
  21. What do I do if the doctor doesn't have any available appointments?
  22. Can I review my x-ray and imaging reports?
  23. How do I know if my appointment request was approved or denied?
  24. What do specialties indicate in a doctor search?
  25. How do I book an appointment for my child or someone under 18?
  26. How do I book an appointment?
  27. How I do enter an insurance when completing Online Check-In?
  28. How do I remove a doctor from the 'Provider' list in my Health Center account?
  29. Can I request a prescription or medication refill through my Health Center account?
  30. How do I view my vitals?
  31. How do I opt out of SMS messaging?
  32. About Patient Fusion
  33. How do I cancel my appointment?
  34. How do I reschedule my appointment?

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