How do I use the patient portal?

Welcome to Patient Fusion—your online destination for managing your health.

Remembering your whole health history isn’t easy. Patient Fusion helps you keep track of your health records, manage your appointments, communicate with your doctor and manage your health spending. If you don’t have access yet, contact your doctor's office or find a new Patient Fusion doctor today.

Accessing your health records

After logging in and reviewing your record updates and pending appointments on your Dashboard, click on Health Records to see your up-to-date health information. Please note that this will only include what your doctor has added into the system. If you see incomplete or incorrect records, contact your doctor’s office.

Your records will include the following information:
  • Lab tests and results (must be individually shared by your doctor)
  • Diagnoses
  • Medications
  • Immunizations
  • Allergies
  • Procedures (any procedure that a doctor has performed on you in their office)
  • Care plans (plans for your future treatment)
You can download your records to give to another doctor by clicking on the Download button in the top right. Choose ‘PDF format’, select the information you want downloaded, then click Download record. This can be printed and given to a different doctor at any time.



Reviewing your appointments and scheduling a new one



The Appointments tab includes all of your upcoming appointments on your doctor’s schedule, as well as any past appointments you’ve had with them. You can view visit summaries of past appointments by clicking on the appointment time under the Past  tab.


Requesting a new appointment from your account is easy. Simply click on Providers on the top of the screen, then find your provider in the list of doctors in the medical practice. Click on Book an appointment to go to your doctor’s online booking profile, where you can request an appointment time if your doctor has enabled online booking.


You can also book, or request to reschedule and cancel appointments within this section. For more information, please see the links below:


How do I book an appointment?


How do i request to reschedule my appointment?


How do I request to cancel my appointment?


You will receive an email when your doctor has confirmed or denied your request. You can also find the phone number of your doctor’s office on the Providers tab to follow up on your request.


More great health features to come
Patient Fusion is changing every month with improved features and added functionality. If you have any questions or ideas, feel free to review our Knowledge Base resources.

Patient Portal Features

  1. Information within my account is incorrect. How can I correct it?
  2. What if I don't see my lab results?
  3. How does a patient and/or patient-authorized representative view, download and transmit patient health data from Patient Fusion?
  4. What is Online Check-In?
  5. What doctors are on Patient Fusion and how do I find a doctor?
  6. What is Practice Fusion?
  7. How do I view my lab results?
  8. What is available in my Patient Fusion account?
  9. How do I select or change my security question?
  10. What email notifications will I receive regarding updates in my account?
  11. Do I need a patient portal account in order to receive appointment reminders?
  12. How do I use the patient portal?
  13. Is there an iPhone app for Patient Fusion?
  14. Why am I unable to view information in my Health Center account?
  15. How can I get a list of my current medications?
  16. How to view my activity? What is the activity log?
  17. How can I send information to my other doctors from my Health Center account?
  18. Does Patient Fusion cost anything?
  19. Where can I change the Pharmacy assigned to my account?
  20. How do I learn more about the information listed in my account?
  21. What do I do if the doctor doesn't have any available appointments?
  22. Can I review my x-ray and imaging reports?
  23. How do I know if my appointment request was approved or denied?
  24. What do specialties indicate in a doctor search?
  25. How do I book an appointment for my child or someone under 18?
  26. How do I book an appointment?
  27. How I do enter an insurance when completing Online Check-In?
  28. How do I remove a doctor from the 'Provider' list in my Health Center account?
  29. Can I request a prescription or medication refill through my Health Center account?
  30. How do I view my vitals?
  31. How do I opt out of SMS messaging?
  32. About Patient Fusion
  33. How do I cancel my appointment?
  34. How do I reschedule my appointment?

Feedback and Knowledge Base