I do not currently have access to the phone number on file for me. How do I register my account?

If you are attempting to register your Health Center account by receiving a security code to your phone, but do not currently have access to your phone, you should be able to click the Access your records button from your registration email at a later time to receive the code.

Please note that the phone number is pulled from the number that the doctor has on file. If you do not have access to that phone number and want to change it indefinitely, you will have to contact your doctor and have them update your phone number. Once they have changed the phone number on file, your doctor will then need to reset your account, which will send you a new registration email with a link to Access your records. You can follow the registration instructions here.

If you need immediate access to your records, you can ask that your doctor provide you the PIN number associated with your invitation, as you can set up your account with your Date of Birth and PIN number OR your Date of Birth and Security Code that is sent to your phone. If the doctor's office did not provide you with your PIN initially, you will need to contact them to obtain your PIN.

Accounts and Settings

  1. Once my Doctor has enrolled me into Patient Fusion, what are the next steps to setting up my account?
  2. How do I link my records and family records in one account?
  3. I do not have access to my email address to reset my password or retrieve my username
  4. How can I view multiple records that I've linked into one account?
  5. How can I reset my account?
  6. How do I edit my contact information?
  7. How do I get a username or password? I never received it
  8. How can I register my account without a PIN?
  9. How do I log out of my patient portal account?
  10. Where does this health information come from and how do I edit it?
  11. How do I set up an account for my child?
  12. I missed my security code when verifying my identity. How do I request a new code?
  13. I do not currently have access to the phone number on file for me. How do I register my account?
  14. I accidentally created a new account instead of linking to an existing account. How can I now link the accounts?
  15. I've moved and have a different phone number. How can I access my records?
  16. How do I deactivate my patient portal account?
  17. Is there a way to set my notification preferences from Patient Fusion?
  18. How do I sign up for a Patient Fusion account?
  19. How do I change my username?
  20. How are my health records in my Health Center kept secure?
  21. How do I opt out of all aspects of Patient Fusion?
  22. Can the same email address be used to grant access to multiple records (i.e. family members)?
  23. What happens if I deleted the registration email?
  24. My password does not meet security requirements
  25. How do I register my Patient Fusion account?
  26. How can I access my records?

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