1. If you've already created an account, you may need to reset your password
To reset your password, go to www.patientfusion.com and click “Forgot Password?” to reset your password. You will be prompted to enter your username. You will then receive an email with instructions on how to reset your password at the email address your doctor used to create your Patient Fusion account.
Click the Reset password link within the email. You'll then be prompted to either answer the security question you entered when creating your account or request a security code to your mobile phone.
If you choose to request a security code via mobile phone, you will then need to input your phone number from your doctor's record. A security code will then be delivered to you by Text or Voice (your code will be 5 numeric digits). Upon receiving your code, enter it in the Security Code field and select Check. Note: It takes approximately 2 minutes to receive your code.
2. If you've forgotten your username, you may try retrieving your username.
The default username is the email address your doctor used to grant you access to your health records. However, you may have updated it during the registration process. If you do not know your username or the correct email address, you may try retrieving your username.
3. If the PIN your doctor provided you is not working, you may instead use your phone number to verify your account.
The PIN should be provided to you by your doctor; however, if you do not have a PIN you may verify your account with your phone number