How can I access my records?

If you don't have online access to your health records yet, Patient Fusion can provide you the latest updates on your health-- and a quick call to your doctor’s office can get you started.

Patient Fusion provides a record of all health information added by your doctor, updated in real-time, so you don’t have to remember your whole health history every time you visit a doctor.

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Retrieving and transmitting your records is easy with Patient Fusion:
  • Retrieve your lab tests and results
  • See your diagnoses, medications, immunizations, social history, and allergies at a glance
  • Review procedures from your doctor and your doctor’s follow-up care plan
  • Download your records in a PDF format to share with another doctor
In addition to keeping you informed after your doctor’s visit, Patient Fusion also includes everything you need before the visit.
  • See vitals from previous visits and all upcoming appointment times
  • Book new appointments with your doctor or request to reschedule and cancel upcoming appointments
  • Ask a health question before coming into the office with secure instant messaging with your doctor (must be activated by your doctor)
  • Using our Online Check-In service, save time by completing your intake form prior to arriving at your doctor’s office.
Call your doctor’s office and ask them about getting online access to your health records or find a new Patient Fusion doctor today.

Accounts and Settings

  1. Once my Doctor has enrolled me into Patient Fusion, what are the next steps to setting up my account?
  2. How do I link my records and family records in one account?
  3. I do not have access to my email address to reset my password or retrieve my username
  4. How can I view multiple records that I've linked into one account?
  5. How can I reset my account?
  6. How do I edit my contact information?
  7. How do I get a username or password? I never received it
  8. How can I register my account without a PIN?
  9. How do I log out of my patient portal account?
  10. Where does this health information come from and how do I edit it?
  11. How do I set up an account for my child?
  12. I missed my security code when verifying my identity. How do I request a new code?
  13. I do not currently have access to the phone number on file for me. How do I register my account?
  14. I accidentally created a new account instead of linking to an existing account. How can I now link the accounts?
  15. I've moved and have a different phone number. How can I access my records?
  16. How do I deactivate my patient portal account?
  17. Is there a way to set my notification preferences from Patient Fusion?
  18. How do I sign up for a Patient Fusion account?
  19. How do I change my username?
  20. How are my health records in my Health Center kept secure?
  21. How do I opt out of all aspects of Patient Fusion?
  22. Can the same email address be used to grant access to multiple records (i.e. family members)?
  23. What happens if I deleted the registration email?
  24. My password does not meet security requirements
  25. How do I register my Patient Fusion account?
  26. How can I access my records?

Feedback and Knowledge Base